Frequently Asked Questions

Here are the top user FAQs. For further questions, contact our support team.
How long is the warranty period for UOWAMOU laptops?

All UOWAMOU laptops come with a standard two-year global warranty, and major components (including motherboards, CPUs, memory, and hard drives) are covered for three years. We also offer a paid extended warranty that can extend the warranty period to four or five years. Please contact customer service for details.

How do I choose the right UOWAMOU laptop configuration for me?

When choosing a configuration, consider your primary usage scenario: Students and everyday office users can opt for the basic configuration with an i5 processor, 8GB of RAM, and a 512GB SSD. Professional designers and content creators are recommended to opt for a high-performance configuration with an i7/i9 processor, 16GB or higher of RAM, a 1TB SSD, and a dedicated graphics card. Gamers can consider our gaming laptop series, featuring the latest graphics cards and high-refresh-rate displays. If you have any questions, please contact our product consultants for personalized recommendations.

How long is the warranty period for UOWAMOU laptops?

All UOWAMOU laptops come with a standard two-year global warranty, and major components (including motherboards, CPUs, memory, and hard drives) are covered for three years. We also offer a paid extended warranty that can extend the warranty period to four or five years. Please contact customer service for details.

What is the typical battery life of a UOWAMOU laptop? How should I maintain the battery?

Under normal use, the battery life of a UOWAMOU laptop is up to 8-12 hours (depending on the specific model and usage scenario). The battery life is typically 300-500 full charge-discharge cycles, or approximately 2-3 years. To extend battery life, we recommend: avoiding prolonged storage with a full charge; periodically performing partial discharge (not full discharge); maintaining the battery temperature between 15-25°C (62-77°F); and charging using the official power adapter.